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Zhejiang Has Achieved Full Coverage of "Maximum One Visit Service Procedure", Satisfaction Rate Reaching 94.7%
2018-11-29 09:42:42

On November 27, the reporter learned from the provincial “Maximum One Visit Service Procedure” Reform Office that, except for those on the list of exceptions, our province has achieved 100% coverage of the reform at the provincial, city, and county levels.

The "maximum one visit service procedure" reform initiated in Zhejiang Province in December 2016 refers to the government service reform that when the citizens and enterprises go to the government department for business, on condition that the application materials are complete and meet the legal acceptance conditions, they have to make only one visit or even no visit in the whole process from accepting the application to forming the result. At present, our province has sorted out and announced 1,411 main items and 3,443 sub-items covered under the reform at the three levels of provinces, cities and counties, basically including all administrative matters and public service matters by administrative organs.

The CPC Central Committee and the State Council have given positive feedback to the reform. On January 23 this year, the second meeting of the Central Leading Group for Comprehensively Deepening Reform reviewed the Research Report on the “Maximum One Visit Service Procedure” Reform in Zhejiang Province, and proposed to promote the Zhejiang experience to the whole country. On March 5, the “maximum one visit service procedure" reform appeared in the government work report made by Premier Li Keqiang.

Since the beginning of this year, our province has optimized the business environment with reference to international standards, and strives for an upgrade version of the “maximum one visit service procedure" reform. The province has comprehensively promoted the "separation of licenses and certificates", and launched the reform of "industrial benefits assessment", which has greatly stimulated the vitality of the market. In the first three quarters, 339,000 new enterprises have been established in the province, a year-on-year increase of 19.3%. The City of Taizhou has successively reformed the business registration system: individual businesses may be transformed into enterprises simply by clicking the mouse, and one may establish a business simply with a desk in the “incubator”. With reference to the World Bank's business environment evaluation index system, Quzhou City has issued a three-year hard work plan. In August this year, on the list of the country's first business environment evaluation results released by the National Development and Reform Commission, Quzhou ranked fourth in the 22 trial cities, only next to Beijing, Xiamen and Shanghai.

Cai Ning, deputy director of the Zhejiang Provincial Institute of Public Policy, believes that, as the “maximum one visit” reform has been implemented for nearly two years, it is now fully promoting the reforms of Zhejiang in various areas. Next, the reform should focus on solving deeper problems in the system and re-creating the new advantages of Zhejiang's institutional mechanism.

It is learned that at the end of this year, the province will strive to achieve “one visit settlement” for all livelihood issues and corporate matters, of which more than 80% will be opened online.

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